Image showing adults using their mobile phones

Screen time reality check

In the modern world, there’s no escaping screen time. Whether we’re scrolling for recipes, paying our friends, or letting the kids enjoy some tablet time, screens have become an ever-present feature of our daily lives. But do we have a positive relationship with our phones, or is it time to switch on silent mode?

We polled 2,000 people in the UK (aged 16+) to explore how families, couples and others navigate screen time in their everyday lives.

You may also like...

What we discovered:

  • Gen Z (16-24 year-olds) spend an average of 4.84 hours per day on their phone –more than 20% of the day.
  • Regionally, people in Greater London clock up the highest daily screen time – 4.14 hours, equivalent to 17% of the day.
  • Cardiff is the city where people were most likely (58%) to want to reduce their phone time. And overall, 73% of Gen Z want to cut back on phone usage.
  • 62% of females said they feel pressure to be constantly available on their phones, compared to 43% of males.
  • Younger generations are the most likely to use their phones to learn new skills – 23% of 16-24 year-olds and 24% of 25-35 year-olds said this was a benefit of using their phones.

Have we reached peak screen?

Whether we’re relaxing at home, sitting in a coffee shop or commuting to work, smartphones, laptops and tablets are simply everywhere. According to Ofcom, which is now the UK regulator for online safety, 99% of children spend time online. And by the age of 11, nine in ten children own a mobile phone.

Overall, as of 2025, nearly 58 million people in the UK use a smartphone, according to Statista. You might even be reading this on a phone!

So unsurprisingly, our survey found that mobile phone users are clocking up plenty of screen time.

On average, how much time do you spend on your phone each day?

Time Respondents
Less than 1 hour 9%
1-2 hours 31%
3-4 hours 28%
5-6 hours 25%
7 hours or more 5%
N/A (I use my phone less often than daily (e.g. once every 2 days) 3%

 

On average, we found that daily phone users spend 3.41 hours per day on their phones. In a typical 24 hours, that means we’re glued to our devices for more than 14% of the time! And for some of the people we polled, the temptation to swipe and scroll is becoming a challenge.

  • Gen Z (16-24 year-olds) spend an average of 4.84 hours per day on their phone –equivalent to more than 20% of the day.
  • Across the UK, people in Greater London spend the most amount of time on their phones – 4.14 hours, which is more than 17% of the day.
  • Females spend 3.56 hours per day on their phones (just under 15% of the day), while for males, it’s 3.24 hours (13.5% of the day).
Woman on her phone on the train

Are smartphones a good idea?

Since smartphones took off in the late 2000s, a whole generation have been shaped – for better or worse – by this tech revolution.

Understandably, many parents have questions about how much screen time is too much screen time. In 2016, an NHS Forth Valley report – produced by its speech and language therapy department – recommended that parents aim for screen-free days and otherwise, limit screen time to two hours per day.

More recently, a 2024 King’s College London study found that “problematic smartphone use” is linked to poorer mental health and issues like anxiety, depression and insomnia.

Our survey showed that many mobile phone users are keen to ‘unsubscribe’ from harmful habits.

Have you ever wanted to reduce your phone usage?

Yes (net) 48%
Yes I have 21%
Yes, and I actively try to cut back 17%
Yes, but I haven't taken steps to do so 10%
No, not really 26%
No, not at all 8%
No, not at all, I’m happy with my current phone usage 16%
Unsure 2%
No (net) 50%

More than a quarter (26%) of people said their phone usage had reduced their sleep quality, but this rose to 38% among Gen Z. Unsurprisingly, many young people are looking to press ‘refresh’ on their relationship with screens.

  • Nearly half (48%) of mobile phone users have wanted to reduce their phone usage, but this rose to 73% among Gen Z.
  • In contrast, just 28% of Baby Boomers (aged 55+) say they’ve wanted to cut the amount of time they spend on their phones. 70% of this age group say they’ve never had such thoughts.
  • Cardiff was the city where people were most likely (58%) to want to swipe back and reduce their phone time.

Why some of us are calling it a day

We wanted to explore how phone usage is affecting people’s everyday interactions. Are distractions like social media making us less social?

How often, if ever, do you find yourself using your phone during social interactions (e.g. meals, gatherings)?

Always 9%
Often 17%
Sometimes 32%
Rarely 26%
Never

16%

Unsure 1%

Once again, Gen Z admitted to being the most preoccupied with their phones – 52% said they use their phones ‘always’ or ‘often’ during social occasions.

One of the biggest challenges is the pressure to be ‘always on’. 85% of Gen Z respondents said they felt some pressure to be ‘constantly available via messaging and/or social media’.

On this issue, we found a significant gender divide – 62% of females said they feel pressure to be always available on their phones, compared to 43% of males.

Truly connected

But for all the challenges associated with screen time, it’s easy to overlook the positives. Of course, ‘doom-scrolling’ for hours may be harmful to our mental health. But as our survey suggests, phones can help us forge deeper connections in the real world.

What, if any, are the main benefits you experience from using your phone?

Staying connected with family and friends 65%
Accessing news and information 40%
Online shopping 37%
Learning new skills or education 35%
Health and fitness tracking 16%
Productivity and time management (e.g. calendar, work apps) 15%
N/A (there are no main benefits I experience from using my phone) 5%
Other 2%
Unsure 1%

 

Whether we’re learning about the world around us, or staying in touch with old friends, phones present a world of possibilities at our fingertips.

  • Millennials and Gen Zs are increasingly turning to their phones to learn new skills. 23% of 16-24 year-olds and 24% of 25-35 year-olds said ‘learning new skills or education’ was a benefit of using their phones.
  • Many of those we polled said their phone usage had ‘never’ (25%) and ‘rarely’ (15%) affected a relationship, including friends, family and romantic relationships. Only 11% of people said their phones had ‘frequently’ impacted a relationship.
  • And while 15% of people said their phone usage had increased their stress or anxiety, 31% said it hadn’t affected them at all.
Mobile phones showing emojis and messages

Doing digital differently

Today, millions of Brits have come of age in the smartphone era. And rather than view phones as a ‘friend’ or ‘foe’, many people are learning to strike the right balance.

For children, some argue that devices like tablets can be beneficial for their learning and development – from boosting their language skills by learning phonics, to gaining new knowledge about the world around them. 

And while parents are rightly concerned about harmful online content, today’s tech-savvy mums and dads can take advantage of parental controls to keep their kids safe online.

So while smartphones can of course have a negative impact, our survey also showed that a new generation are redefining screen time etiquette.

You said you currently use and have a smartphone. How, if in any way, do you manage your smartphone use alongside other aspects of your life, such as work, family time, and personal activities?

I tend to use my phone throughout the day, but try to be mindful of when it’s affecting other activities 36%
I make a conscious effort to disconnect when spending time with others 32%
N/A (I do not manage my smartphone use alongside other aspects of my life/at all) 24%
I set specific times for phone use and stick to them 12%
I struggle to balance phone use with other aspects of my life 11%
I use apps or settings to limit phone usage during certain activities 11%
Unsure 4%
Other 0.06%

 

Our relationship with screens appears to be influenced by whether we were raised in the analog or digital age. But while technology presents challenges for young people, this generation are also driving the solutions.

  • A quarter of millennials (25%) and 15% of Gen Z said they use apps or settings to limit phone usage during certain activities. In contrast, just 3% of Baby Boomers do the same.
  • Millennials and Gen Z were also the most likely to be interested – 64% and 53% respectively – in using settings like screen time tracking, focus mode and greyscale mode to manage their screen time more effectively. Just 18% of Baby Boomers expressed interest in these solutions.
  • And by finding the right balance, we can expand our social horizons. Millennials and Gen Z were the most likely (27% and 22%) to say that phone usage had strengthened their relationships and social interactions.

How to reduce your screen time

How can we learn to live with our phones? Here are some ideas for how we can find a healthy balance between screen time and the rest of our lives.

  • Turn off notifications. Those regular ‘pings’ are an obvious distraction, so why not turn off app notifications or embrace that ‘do not disturb’ button?
  • Create phone-free areas. Banishing the phone from the bedroom could help you get a good night’s sleep more often.
  • Track your time. Your smartphone settings may include data on your phone usage. Set yourself a target – and perhaps a reward!
  • Take regular breaks. By blocking out chunks of time for other activities, you can stretch your legs and boost your wellbeing.
  • Review your apps. Assess which apps are consuming your attention – from gaming to social media – then consider pressing that delete button.

For more inspiration, read our tips on how parents can stay in control of their children’s screen time.

Related articles

life cover - images - life according to - article header - 730x411

Are the pressures of life changing?

To what extent are the choices we make in life influenced or even pushed by external pressures? We asked the general public to find out. And this is what we discovered…
What happens to social media when someone dies

What happens to someone’s social media when they die?

These days, our legacies are not just in real world assets like property, but in online assets too. Read our guide on how to prepare your digital legacy for when you eventually pass away.
Image of a woman looking stressed

How to manage stress

Stress can have an impact on all of our lives. But what is stress and how can you manage it? Read more in our guide.
Meet our expert
Rebecca Brace

Rebecca Brace

Insurance Content Specialist, Legal & General Retail, Insurance

Rebecca’s a digital content manager, focusing on protection. She makes sure that our customers can find all the content they need at every stage of their insurance journeys, either on our website or via a search engine. She also helps develop the content itself, working with other internal teams to ensure that it’s both accurate and complies with all relevant regulations.

More about Rebecca