Frequently asked questions

On 6th April 2016 the State Pension was fundamentally changed for people whose State Pension Age falls on or after that date. Your entitlement to State Pension, and when you will receive it depends on a number of factors. The simplest way to get more information including a forecast of your State Pension entitlement is through the Government websiteOpens in new tab.

To complement your State Pension your employer has set up a private pension with Legal & General to help you save for your retirement. This website contains useful documents to help you decide if saving into this particular pension is right for you.

With this pension, you can pay contributions regularly which are invested to build up your own pension pot.

This will depend on the contribution rates that have been set by your employer for the scheme and on the amount you earn. To find out how much it's going to cost you each month please refer to your scheme documents or talk to your employer.

This will depend on a number of factors, including the number of years that you contribute to your pension, how much is paid into your pension pot over that period of time, the charges deducted, and any investment growth.

The more contributions that are paid into your pension pot, the more you're likely to have available at retirement. You can normally take up to 25% of your pot tax-free with the rest taxable as income.

Use the Retirement PlannerOpens in new tab to see how much pension pot you could have available when you retire based on your monthly contributions.

You may have the opportunity to pay higher contributions to your pension by increasing your monthly contributions or by making a one off lump sum payment. Please contact your employer for more information.

Legal & General will contact you to tell you all the options that are available to you.

Your employer may have set your retirement age for you, for example to age 65, but you can change it to a different age. The earliest you can choose is your 55th birthday.

Your retirement age is used for illustration purposes (estimating how much you'll get when you come to take your pension) and is also used in conjunction with a lifestyle investment option. It is therefore important that your retirement age reflects your plans.

So, if at any time you'd like to change your retirement age all you need to do is call the Legal & General helpline which you can find on the Contact Legal & General page.

When you come to access your pot, free and impartial guidance is available to you from an independent government service called Pension WiseOpens in new tab to help you understand your options.

If you’re still unsure about your options we recommend you speak to a financial adviser. You can find one in your local area by visiting UnbiasedOpens in new tab. Please note, financial advisers will usually charge a fee for their services.

You should contact your employer if you are not already a member of their workplace scheme and they will tell you when and how you are able to join.

There are some useful tools that you can use to help you plan your finances.

If you have any other questions then please call the Legal & General helpline which you can find on the Contact Legal & General page.

You can log onto Manage Your AccountOpens in new tab and 'Manage your details' options from the 'Your details' menu at the top of the page. You will then be able to advise us electronically of your change in circumstances.

Alternatively you can write to us at the following address;

Workplace DC Pension
Legal & General Investment Management
The Control Team
Knox Court
10 Fitzalan Place
Cardiff
CF24 0TL

You may also wish to inform your employer.