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Useful links

Gov.uk

The government’s site for information on pensions – including the State Pension, Pension Credit, taxation, pension allowances and a lot more.   

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MoneyHelper

MoneyHelper is a free, government organisation that offers guidance to make money and pension choices clearer.

Money and Pensions Service
Bedford Borough Hall
138 Cauldwell Street
Bedford
MK42 9AB

Tel: 0800 138 7777 (English)
Tel: 0800 138 0555 (Welsh)

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The Pensions Ombudsman

An independent organisation set up by law to investigate and resolve complaints and disputes arising from pension schemes.

The Pensions Ombudsman can be contacted at:  

The Office of the Pensions Ombudsman
10 South Colonnade
Canary Wharf E144PU

Tel: 0207 630 2200

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The Pensions Regulator

The Pensions Regulator regulates workplace pension schemes and can step in where it feels that a scheme is not being run properly or where it has evidence that members’ benefits are endangered. The plan’s administrators and professional advisers have a duty to report to The Pensions Regulator if they believe there have been any irregularities in the way you plan is being run. 

The Pensions Regulator can be contacted at:  

The Pensions Regulator
Napier House
Trafalgar Place
Brighton BN1 4DW 

Tel: 0345 600 0707

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Pension Wise

Pension Wise is a government service from MoneyHelper that offers free, impartial guidance about your defined contribution pension options.

They can be contacted at:

Money and Pensions Service
Bedford Borough Hall
138 Cauldwell Street
Bedford
MK42 9AB


Tel: 0800 138 3944

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Pension Tracing Service

The government’s tracing service if you’re unable to find pensions left with previous employers. 

The Pension Tracing Service can be contacted at:  
The Pension Service 9
Mail Handling Site A
Wolverhampton WV98 1LU 

Tel: 0800 731 0193

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Legal & General Mastertrust

Your pension plan is part of the Legal & General Mastertrust scheme. The Legal & General Mastertrust is a defined contribution (or money purchase) pension scheme which different employers can join. It is overseen by a board of Trustees who are legally bound to look after your money and put your best interests first.

The trustees appoint Legal & General Assurance Society Limited to administer the scheme on their behalf.

Your employer has joined the Legal & General Mastertrust by deed of participation. If you'd like more information on how the Legal & General Mastertrust works you can visit the its website:

legalandgeneral.com/workplace/mastertrust/