
Case studies
Browse our protection stories
Our customers share their experience
Explore real life case studies showing how our proucts have supported clients when they needed it most. These stories highlight the practical and emotional impact of protection, helping you bring the value of cover to life in your client conversations.
Hear more from our customers

Steve's story
Find out how Steve’s Critical Illness policy supported him and his family after suffering from a heart attack.

Jack's story
Jack was diagnosed with a Meningioma (benign brain tumour) in March 2022. Find out how Jack's policy helped support him and his family during this time.
You can also read about how Neil from our claims team handled Jack's case PDF size: 456KB.

Barry's story
Barry explains how a pay-out on his critical illness policy allowed him and his family to focus on what's important following a Subarachnoid brain haemorrhage.
You can also read about how Brett from our claims team handled Barry's case PDF size 655KB.

Dave's story
Dave explains how a pay out on his critical illness cover policy eased the pressure of his prostate cancer diagnosis.

Liam's story
Liam describes how claiming on a Multiple Sclerosis diagnosis aged 29 helped support his growing family.

Avril's story
Avril was diagnosed with antiphospholipid syndrome (APS) not long after she had taken out a Family and Personal Income Plan with Critical Illness Cover.

Heidi's story
Heidi’s shares her experience of not having a protection policy in place when she was diagnosed with terminal cancer.

Chris's story
When Chris passed away, his life insurance pay out helped take care of his wife Kay and daughter Ellie.

Neil's story (Hero in the Middle)
When Kelly Ladbrooke was diagnosed with Leukaemia, the advice she received from her broker, Neil Bohan, meant her family could care for her and not worry about paying the bills.
More from Adviser Protection
Our claims
See our claims payment record and find out how to make a claim.
Sales aids
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Research and insights
Our latest campaigns and thought leadership articles.