Wellbeing Support
Provided by RedArc Assured Limited
Wellbeing Support puts individual client needs at the centre of care, with personalised help just a phone call away.
The personalised service is included as standard and available from day one of your client’s policy. Delivered by RedArc’s experienced registered nurses, dedicated support can range from a reassuring chat, advice and guidance, to a clinical assessment and organising specialist services.
Adviser support
Sales aids
Available with
- Life insurance
- Critical illness cover
- Income protection
- Rental Protection
- Business Protection
- Whole of Life Protection Plan
Why Wellbeing Support?
Access included as standard across all protection products
Available to the policyholder, their partner and their children living at home
Personalised practical and emotional telephone support at any time
Key details
Available to advisers
Access available to those who buy their protection policy through an intermediary.
Supports self-referral
Your client doesn’t need to contact us to use Wellbeing Support and it won’t impact their main policy.
Serious and chronic illness support
Help with managing an illness, what to expect, and treatment options.
Practical guidance
Advice on navigating the NHS, social care, charities, support groups, and later life planning.
Dietary and lifestyle advice
Information on illness prevention, minimising risks and staying healthy.
Mental health support
Help with anxiety, stress, bereavement and relationships, plus access to a course of counselling, if appropriate.
Rehabilitation and recovery
Return to work support, and access to services such a course of physiotherapy or speech therapy.
Help with pre-existing conditions
Because it isn’t underwritten, your client can use Wellbeing Support whether or not they have a pre-existing condition.
Wellbeing Support
Whatever your client’s situation, Wellbeing Support is just a phone call away.
This video helps explain the service and its benefits to your clients.
More Umbrella Benefits
Rehabilitation Support Service
Included as standard with income protection. Supports a quicker return to work, and good physical and mental health.
Care Concierge
A free telephone service which gives your client and their family access to later life care experts.